Welcome to REZANYC.COM. Please review the following basic terms that govern your use of, and purchase of, products from rezanyc.com. Please note that your use of REZANYC.COM constitutes your agreement to follow and be bound by those terms.
By using any portion of www.rezanyc.com you automatically consent to the following terms and conditions. We reserve the right to change these policies at any given time without prior notice. Once an order has been completed, you will receive an e-mail notification confirming placement of the order. This notification does not guarantee order completion and delivery. In the rare occasion the item ordered is not available, we will contact you as soon as possible and allow you the opportunity to cancel your order; where-in a full refund is issued.
Prices & Payment
All prices are listed in US Dollars. We reserve the right to alter prices at any given time without prior notice. We accept the following methods of payment:
- American Express
Shipping & Delivery
We aim to fulfill all orders as soon as possible. Orders are shipped via USPS Ground. Expedited orders are shipped via either USPS Express Mail or UPS Expedited. The following timeline can be utilized strictly as a guideline for estimate delivery times:
- USPS Ground / 5 – 7 business days
- USPS Express / 3 – 5 business days
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We are also not responsible for duties or other associated international shipping costs. Also, for both domestic and international orders please allot an additional 10-14 days along with estimated delivery times. We also ask our customers to kindly provide a email address when placing your orders. This will help tremendously in making sure orders are cleared and arrive in your hands in a proper time frame.
Returns & Exchanges
Returns may be accepted within 14 days of receipt. Returned items must be in unused, resalable condition with all original packaging intact and price tags attached. We will not accept any returns delivered to us without any prior communication and written agreement between us and the customer. Please make sure all items to be returned are properly packaged and traceable with a proper tracking number. We do not accept or assume responsibility for loss of or damage to returned goods while in transit from the customer. Once the returned items have been inspected and confirmed, a full refund will be issued to the customer – which does not include the original cost of postage and packaging. ALL SALES ON DISCOUNTED MERCHANDISE ARE FINAL.
REZA NYC keeps all personal account information private and will never share, sell, or solicit this with any outside affiliations or individuals. All information is always secured and encrypted with the Secure Socket Layer Software.
Copyright & Trademark
All content of our website including text, graphics, logos, button icons, images, and software, is property of REZA NYC and is protected by United States and international copyright laws. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.
Thank you for your patience as we try to deliver the best in locally made streetwear products in the city.